|
 |
|
 |
Let's Connect
|
| |
|
|
|
|
|
Professional Certification:
While Academic degrees form our knowledge base ,the real business environment needs much more than degrees . Skills and experience are very important , but there will always be the issue of how to measure!
A professional certification proves that someone has attained an acceptable level of expertise and met certain recognised standards by passing industry related & practical work-based assignments or exams.
Professional certification has become one of the main requirements as more and more organisations need to benchmark the skills of potential employees , it also helps them distinguish between consultants and decide which one to use.
IT or Business?
I always get similar questions: "Do you consider yourself as an IT or a Management professional ?" or "Why didn't you concentrate on Management / Business skills , or Technical skills alone ?"
I have maintained the balance between Technical and Business skills and the main reason why I have studied and practiced IT and Business Management is that they are closely related:
A Business has a vision, mission and objectives that it wants to achieve through the management of different functions in the organisation. IT plays a good role being one of these functions rather than a goal of its own. IT supports the management and business objectives by providing a secure , more efficient and reliable , productive environment as well as providing valuable , clear and correct information to help people across the organisation take the right decisions at the right time. How can an (IT manager , Consultant , CIO , service or support manager etc ...) support the business objectives, the management , the users and the processes , without possessing both the technical and the business skills?
My internationally recognised certification include:
:: Certificate of Team Leading from the institute of leadership and management -ILM
:: Certified e-Business Consultant - ICECC
:: Certified e-Business & E-Commerce Professional from the E-Commerce Council
:: Certified Cyber Marketing /e-Marketing Professional
:: Certified Help Desk Trainer - HDI UK and US standards
:: Certified Internet Webmaster (Master CIW-Designer)
:: CIW-CI (Certified Instructor)
:: Microsoft Business Solutions (CRM)
:: Certified Help Desk Analyst and Customer support Specialist
:: CIW-Professional e-Commerce Designer
:: Certified Networking Professional (CompTIA Network +)
Other IT skills
I have excellent experience in Communications & Marketing , CRM , Leadership & Management , Customer Service , Call & Support Centres ,IT infrastructure , IT security , IT support and solutions in general. As I worked in different industries in many countries , with different customers , managing IT implementations & other projects , advising on business processes , as well as attending and delivering courses ,attending and speaking at seminars and other special events. Check-out some of these competencies here...
|
|