What did my customers say?
Relationship Management
(Source: received E-mail messages)
"First of all, i thank you for your kind support & consideration as always."
Junaid – Bahrain
"Dear Amr Selim,
Thank you for the prompt clarification"
Lim – Singapore
"Dear Mr. Amr Selim
Many thanks for your detailed reply.
I am really pleased with your reply and the services provided by LMRA to its customers.
Kind Regards,"
Abdullah – Bahrain.
"To Whom It May Concern
I would just like to thank LMRA for great service. The two consultants Mr Amr Selim. and Mr Ebrahim Hassan done great job with regards to all my queries. As an ex-pat I am very grateful and happy to know that LMRA is both supportive and helpful."
Olivia – South Africa
"I am very pleased to forward my question to your good office as I am happy with LMRA Service."
A. Yousuf – Bahrain.
" Dear Amr Slim ,I would like to thank your for your immediate (Response ,Help, Action and Support )."
Dr. Abdulrahman – Bahrain.
"I appreciate all of your help and look forward to meeting you in the near future."
Rebecca – Bahrain.
Training and Coaching
(Source: Scanned feedback forms) ,
Some text correction / tweaks were done due to quality of the captured handwriting and the scanned forms
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"Having an experienced instructor in the customer service domain and learning from other colleagues working on the help desk already" Eric .C , Nigeria.
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"The course was interactive , professional and friendly , the presentation was clear and Amr the instructor was creative , he managed to let us forget we are in training and for 3 days we were like a team learning with each other"
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"Excellent , Interesting , Enjoyed"
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"The way of presentation"
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"Interaction between trainer and trainees"
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"The teacher's attitude and behaviour"
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"The Trainer"
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What did my ex-team members and ex-work colleagues say?
"I had a really great time working with you guys and I also enjoyed working here in LMRA thanks for everything"
Mahmood.
'Amr you have a lovely personality … anyone who meets you and knows you … would like to be your friend"
Elham.










